Refund policy
Without prejudice to the cases of exclusion provided for in point VI below, the Customer has the right to withdraw from the contract for any reason whatsoever, without the need to provide explanations and without any penalty (the ‘Right of Withdrawal’ or the ‘Withdrawal’) .
The Right of Withdrawal may relate to all or only part of the Products purchased by the Customer.
The Right of Withdrawal may be exercised within 14 days after the date on which the Customer, or the third party designated by the Customer, has acquired physical possession of the Products.
In the case of multiple Products ordered by the Customer by means of a single Order and delivered separately, the Right of Withdrawal may be exercised within 14 days after the date on which the Customer, or the third party designated by the Customer, has acquired physical possession of the last Product.
In order to exercise the Right of Withdrawal, the Customer shall send the Seller, within the aforementioned term, a written communication to the following e-mail address info@galeriakno.com indicating: Order No., name and surname of the holder of the Order and the reason for the Withdrawal (the indication of the reason is optional and will not prejudice the right of withdrawal, the indication of the reason for the withdrawal is requested by the Seller in order to improve the sales service, the statistics associated with said evaluations are carried out in a completely anonymous manner and in full compliance with privacy regulations).
Once the notice of withdrawal has been received, the customer service of
Translated with DeepL.com (free version)
The Right of Withdrawal may relate to all or only part of the Products purchased by the Customer.
The Right of Withdrawal may be exercised within 14 days after the date on which the Customer, or the third party designated by the Customer, has acquired physical possession of the Products.
In the case of multiple Products ordered by the Customer by means of a single Order and delivered separately, the Right of Withdrawal may be exercised within 14 days after the date on which the Customer, or the third party designated by the Customer, has acquired physical possession of the last Product.
In order to exercise the Right of Withdrawal, the Customer shall send the Seller, within the aforementioned term, a written communication to the following e-mail address info@galeriakno.com indicating: Order No., name and surname of the holder of the Order and the reason for the Withdrawal (the indication of the reason is optional and will not prejudice the right of withdrawal, the indication of the reason for the withdrawal is requested by the Seller in order to improve the sales service, the statistics associated with said evaluations are carried out in a completely anonymous manner and in full compliance with privacy regulations).
Once the notice of withdrawal has been received, the customer service of
Translated with DeepL.com (free version)